Shipping policy

Where we ship
We currently ship within the 48 contiguous United States. We're unable to deliver to some locations and address types outside this area at this time. If we can't ship to your address, you'll be notified at checkout.

Shipping options and costs

Delivery times are estimates and start once your order ships. They are not guaranteed, and carrier delays, weather, or holiday volume can affect them.

Order processing
Orders are usually processed and shipped within 1–2 business days. Orders placed on weekends or holidays are processed the next business day.

Tracking
When your order ships, you'll get a confirmation email with a tracking number.

Address accuracy
Please check your shipping address at checkout. We can't be responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, email us right away at support@extend-a-reach.com, and we'll try to update it before the order ships.

Lost, delayed, or damaged packages
If your tracking shows no movement for more than 7 business days, your package is marked delivered but you haven't received it, or your item arrives damaged, contact us at support@extend-a-reach.com within 14 days of the expected delivery date. Please include your order number (and photos, for damaged items), and we'll arrange a replacement or a solution.

Questions
support@extend-a-reach.com Or  +1 (541) 246-9509